You will be emailed the expected dispatch date of your order. Usually this is within two working days. You can then check for status updates of your order in your online account.
For products that are in stock we receive orders within two working days from UK suppliers.
For manufacturers and suppliers located outside the UK it can take five working days to arrive with us. There are a small minority of collections that can take about two weeks. We will always let you know.
Usually there is stock available however if this is a back order you will be the first to receive the new stock because it has been reserved in advance for you. You will be advised by email of the expected dispatch date. If this is not acceptable you van let us know.