All our parcels are sent discreetly packaged. You can be assured that we carefully protect your privacy when you receive our products.

There is no mention of wigs on the outside of our parcels. 

We trade under the name of Skillen Training Ltd t/a Valentine, the first line of our senders address.  

For deliveries outside the EU contents are described as "Ladies Cosmetics" on the customs form.

DELIVERY WITHIN THE UK

• The delivery charge is FREE for orders over £100 inc VAT.  
• For orders under £100 inc VAT there is a flat rate of £3.95 for as many items you wish to place in your order.
• Orders over £50 in value are sent via Royal Mail 48 hour tracked.  
• Orders under £50 in value are sent via Royal Mail Second Class.
• You will be emailed within two working days of your order with the expected dispatch date.
• If your item is not in stock, we will back order it for you with an option to cancel your order if you would rather not wait.
• Although we cannot guarantee timed deliveries we will do our best if this is important to you, for which there may be a small extra charge to cover this service.

 
DELIVERY WITHIN EUROPE £10.95

• All orders for delivery outside the UK are sent International tracked.  Timings for delivery will vary.
• You will be emailed within two working days of your order with the expected dispatch date.
• If your item is not in stock, we will back order it for you with an option to cancel your order if you would rather not wait.

For delivery to other countries, please contact us for a quote.  Note there are some countries we are unable to deliver to.

BACK ORDERS

• If your item is not in stock, we will back order it for you with an option to cancel your order if you would rather not wait.

REACHING US

• If you need to reach us, please email us using the link on the Contact Us page, alternatively you can call us on 01772 620040 (6 days).

 Valentine Wigs is wholly owned by Skillen Training Limited 

Trading Address: 44 Croft Meadow, Bamber Bridge, Preston PR5 8HX
Registered Address: 14-16 St. John Street, Coatbridge, North Lanarkshire, ML5 3EJ
UK Company Registration Number: SC423195 

Valentine Wigs Best Price Guarantee Terms & Conditions

This applies to branded hairpiece/wigs for sale in any UK online wig website store only (excluding clearance and auction sites). The product must be identical, new & from a reputable supplier. The product price guarantee can only be verified if it is not in a sale, or being offered as a limited promotion.  

The Best Price Guarantee applies to the product only, not delivery or other services. Best Price Guarantee can not be used in conjunction with any other promotion, discount or voucher offer.

How it works:

1. The competitor price is matched against the price you will have paid Valentine Wigs.
2. The price you pay (the matched price) includes any discount code and/or review voucher applied.
3. Both matched prices must either include or exclude 20% VAT and include delivery cost
4. Best Price Guarantee does not apply to competitor clearance / sale items or accessories.
5. The product & price needs to be verified by Valentine Wigs.  If the competitor price is a special offer or sale price, we will do our best to match this.
6. A confirmed Price Match is the price you pay, discount coupons or codes cannot be added to further lower the price.
7. A price match will only be offered before the order is placed and cannot be back dated.

If you have a price that needs matching please fill in the form below:

Valentine Wigs’ know how difficult it is to find your perfect colour. With so many new colours and shades being added across a range of different collections, it really is hard to make the right choice. We wish to help make this process a bit easier for you with our colour sample ring, loan scheme.

This allows you to loan a colour ring of your choice with these few steps:

• Firstly, select the colour ring of your choice and add it to your basket, then purchase as you would any wig or accessory. We will then post the colour ring out to you.
• Use the colour ring to make an informed choice for your next purchase.
• When we receive the colour ring back in good condition, with all the swatches intact, we will refund your loan, excluding all postage costs.*
• Should you wish to keep the colour ring? Just keep it past the 10 days and we will consider it purchased.

* Shipping fees are non refundable and all colour rings must be sent back in original manufacturer condition. All colour rings are accessories.

CLICK HERE TO VIEW THE CHOICE OF COLOUR RINGS TO LOAN