Delivery Information

DISCREET DELIVERY

All our parcels are sent discreetly packaged. You can be assured that we carefully protect your privacy when you receive our products.

 

Delivery within the UK £3.95

  • The delivery charge is a flat rate for as many items you wish to place in your order. 
  • Orders over £50 in value are sent via Royal Mail 48 hour tracked.  It usually takes between 2 -5 working days to dispatch your order.  
  • Orders under £50 in value are sent via Royal Mail Second Class.
  • Although we cannot guarantee timed deliveries we will do our best if this is important to you, for which there may be a small extra charge to cover this service.

 

Delivery within Europe £10.95

  • All orders are sent International tracked.  

 

Delivery to USA, Canada, Australia and New Zealand £15.95

  • All orders are sent International tracked.  Please note returns are not accepted from International orders outside the European Union.

 

Delivery to other countries, please contact us for a quote.  Note there are some countries we are unable to deliver to.

 

BACK ORDERS

  • If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

 

CREDIT CARD SECURITY

  • We use secure third party payment providers for all online transactions to give you maximum security.
  • We do not store any of your card information either electronically or in hard copy.
  • Your bank statement will show your payment to us as SKILLEN TRAINING LIMITED, there is no reference to Valentine Wigs.  This is for your privacy.  We respect your confidentiality.

 

REACHING US

  • If you need to reach us, please email us using the link on the Contact Us page, alternatively you can call us on 01772 620040 (7 days).

 

Valentine Wigs is wholly owned by Skillen Training Limited 

Address: 44 Croft Meadow, Bamber Bridge, Preston PR5 8HX
Registered Address: 14-16 St. John Street, Coatbridge, North Lanarkshire, ML5 3EJ
UK Company Registration Number: SC423195